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WestJet revokes cheap tickets to Europe sold by 3rd-party travel website

By Karen Bartko  Global News

Posted July 18, 2023 7:23 pm  Updated July 19, 2023 8:20 am

Travel isn’t cheap these days, so finding a deal is cause for excitement — but several would-be globetrotters in Edmonton discovered it was too good to be true.

Last Friday, Quebec-based third-party travel website FlightHub listed round-trip WestJet flights from Edmonton to various destinations in Europe for steep discounts.

Edmonton resident Lana Kuzyk went on the website and secured four round-trip tickets to Dublin for $283 each.

“I thought there are travel deals, so it is possible.”

She said when she spotted the cheap flights, she quickly texted her husband to check out the fantastic deal — the trip of a lifetime.

She completed the process, got a confirmation email and her credit card was charged for the two flights.

She told her sister about the successful deal and they asked to join the fall trip as well, so Kuzyk bought another two tickets for her sister and brother-in-law.

“We thought it was a done deal. You know, we thought we had these flights. We were going to Ireland in September,” she said.

Kuzyk said she went ahead and booked time off at work and eagerly began planning their vacation. The excitement was short-lived.

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